Privacy Policy

Last updated: 12/08/2025

Protecting your privacy matters to us.

This notice explains which personal data we collect, why we collect it, how we use it, which processing activities we perform, and what rights you have regarding your data — including how to exercise them.

General Information

Mondella Ltd., Lancova vas 90b, 2284 Videm pri Ptuju, Slovenia (referred to as “the Controller”), recognizes the importance of protecting your personal data.

We comply with the European Union’s General Data Protection Regulation (EU 2016/679 – GDPR) as well as applicable Slovenian legislation.

Our goal is to provide you with excellent service and an optimal user experience.

Collecting certain personal data helps us tailor our services to your needs, improve communication, and offer a smoother experience on our website.

We handle your data with care and protect it from unauthorized access or disclosure.

Personal Data

Under the GDPR, personal data means any information relating to an identified or identifiable individual.

We collect and process only the personal data you provide when subscribing to a service (such as signing up for our newsletter or placing an order).

This may include:

  • first and last name
  • company name
  • phone number
  • address
  • email address
  • IP address

If you submit personal data on behalf of someone else, you must ensure that the individual has been informed about this Privacy Notice beforehand.

If you are under 16 years old, please provide personal data only with the consent of a parent or legal guardian.

To ensure accuracy, please notify us of any changes to your contact information.

Data Protection

We process your personal data in accordance with GDPR, Slovenian law, and other applicable European data protection regulations.

We will never share your personal data with third parties unless:

  • you have given explicit consent, or
  • a valid legal basis exists (e.g., legal obligation).

Your data may be processed by trusted contractors or business partners only when necessary and only if appropriate security measures are in place.

Your data is stored on secure servers managed by Mondella Ltd. or reputable third-party providers.

Access to personal data is restricted to individuals who require it for legitimate purposes and is governed by strict security standards.

While no system can guarantee absolute protection from cyberattacks, we implement strong physical, technical, and organizational safeguards to protect your data.

Data Retention

We retain your personal data only as long as required or permitted:

  • to fulfill the purpose for which it was collected,
  • to comply with legal obligations, or
  • to establish, exercise, or defend legal claims.

Once the retention period ends and no other legal basis applies, your data will be deleted, anonymized, blocked, or securely destroyed.

Your Rights

Under the GDPR, you have the right to:

  • request details about how your data is used
  • access your personal data and receive a copy
  • receive your data in a structured, machine-readable format and transfer it to another controller, where technically feasible
  • request correction of inaccurate or outdated data
  • request erasure of data for which no legal basis exists
  • withdraw consent at any time (applies to consent-based processing and direct marketing)
  • object to processing based on legitimate interests, unless overriding grounds exist
  • request restriction of processing, for example during the investigation of a complaint

Some exceptions may apply to protect public interest, the rights of others, or confidentiality obligations.

We will respond to your request without undue delay, and no later than one month.

In complex cases or if many requests are received, this period may be extended by an additional two months.

If so, you will be informed.

If you believe your data protection rights have been violated, you have the right to file a complaint with the Slovenian supervisory authority:

Information Commissioner

Zaloška 59, 1000 Ljubljana, Slovenia

www.ip-rs.si

Controller Information

Mondella Ltd.
Lancova vas 90b
2284 Videm pri Ptuju
Slovenia

For any questions or requests regarding your personal data, please contact us at:

📧 hi@herquietreturning.com